Two confident women sitting at a desk and assertively building their conversation.

Confidence and Assertiveness Skills

Building Confidence and Assertiveness Building your confidence and assertiveness brings many benefits such as better time management, the ability to negotiate more effectively and being able to your response to …

Mixed group of adults communicating with each other

Communication in the Workplace

Communicating Effectively at Work Having strong communication skills helps you in every stage of your life both personal and professional and good interpersonal skills are essential to building relationships, maximising …

A man and a woman studying Functional Skills English materials in a classroom.

Functional Skills English

If you would like to improve your English, have you considered enrolling on a free Functional Skills English course? We offer Entry Levels 1, 2 and 3, Level 1 and …

A woman engaging in social care, conversing with an older woman in a chair.

Health & Social Care Courses

Preparing to Work in Health & Social Care Level 1 This course is ideal for any learners who are considering working within the health and social care sector. This Accredited …

A woman wearing a headset while working at a desk, delivering excellent customer care.

Customer Service

Develop Your Customer Service Skills From shopping and entertainment to business services, customers expect a high level of service when making purchases. That’s why excellent customer service is essential for …

A smiling businessman, wearing glasses and a suit, who appears to be a supervisor.

First Time Manager or Supervisor

Invest in Your Future as a Manager – Start Learning Today Are you looking to take the next step in your career and become a successful manager? Or, perhaps you …