Dealing with workplace problems can be very stressful, and if left unaddressed, they can give rise to long-term difficulties. That’s where our Managing Problems in the Workplace course comes in. This programme is designed to empower individuals with the knowledge and skills to effectively manage conflicts, creating a healthier and more productive work environment.
With our course, you’ll discover practical strategies and techniques for recognising conflict triggers and minimising their impact through effective communication. Whether you are a current manager or aspiring to be one, this course covers one of the key aspects of a manager’s skillset. By enrolling for this course, you’ll gain the confidence and expertise needed to navigate workplace conflicts with ease.
Course content includes:
- How to assess conflict in the workplace and identify routes to resolution
- How to communicate effectively to de-escalate conflict
- How to deal with emotive situations in the workplace
- How to identify factors that can cause conflict and how to use this knowledge
| Date | Time | Venue | Registration Link | Registration Deadline |
| New dates to be announced | TBA | Online | REGISTER HERE | Closed |
To attend this course you will need access to a good internet connection and a laptop, computer or tablet device. If you do not have a suitable device, please speak to an IAG advisor or your tutor about the Laptop Loan Scheme.
ENQUIRE
t: 0208 8718055
e: edlifelong@richmondandwandsworth.gov.uk
These courses are free for those who meet all the following funding requirements :
– you live in a London /Greater London Borough*
– you are not in full time education
– you have not achieved this qualification before
– you are aged 19 or older on 31st August 2024
-Have permission to live in the UK for at least 12 months from the first day of learning
If you don’t have permission to live in the UK for 12 months from the first day of learning there are exemptions which can be discussed with the IAG advisor that will contact you.
*There are occasions when funding is available for learners who don’t live in a London borough. Email edlifelong@richmondandwandsworth.gov.uk to find out if this applies to you.