Administration is a vital and core support function of any organisation, this qualification is aimed at people who currently work in, or are looking to progress into roles such as an administrator, business support officer, office junior and receptionist:
Areas that will be covered during the course include:
- Communication / interpersonal skills
- Understand Employer Organisations
- Managing stakeholder relationships
- Planning and organisation
- Organisational skills
- Problem solving
- Project management
This qualification helps individuals to gain transferable knowledge, skills and behaviours that will be valuable in any sector.
Qualification upon completion include:
Intermediate Apprenticeship in Business Administration (Level 2)
Advanced Apprenticeship in Business Administration (Level 3)
Higher Apprenticeship in Business Administration (Level 4)
Delivery is very flexible with opportunities to start throughout the year. Blended learning and assessment will take place in the workplace where one of the experienced tutors/ assessors will visit on a monthly basis. Apprentices will also be able to attend relevant off-the-job sessions to support them. Learners will be assessed by an independent organisation at the end of their qualification. This is referred to as End Point Assessment (EPA).
Duration: 12 to 18 months