Customer Service Level 2

This course will help you to develop your people skills and deliver excellent customer service. The objective of this qualification is to support those working (or preparing to work) in …

Introduction to Accountancy

Are you interested in learning more about Accountancy? This short evening course will provide you with an introduction and insight into the field of Accounting and Finance. It assumes no …

Counselling Skills

Would you like to develop your counselling skills? This 10 week, online accredited course will provide you with an introduction into the specialism of counselling, whether that be for work …

Hospitality Training

Reopen Refresh Recharge Calling all employers and employees in the hospitality and customer service sectors. Wandsworth Council Lifelong Learning is providing free support to individuals and businesses. The following courses …

Public Speaking

Help is here! Master the art of Public Speaking Most jobs require you to be able to present information in a variety of ways and settings. Even the most experienced …

Developing your Communication Skills

Want to develop your communication skills? The intention is that the session will help you develop your communication skills. By the end of this course you will: Controlling and contributing …

Customer Service Level 1

The objective of this qualification is to support learners working or preparing to work in a customer service role within an office environment. The qualification covers the principles of customer …