Information, Advice and Guidance Course

Develop your understanding of the roles of Information, Advice and Guidance advisors

This is an ideal  CPD course if you are already in a role where you are providing advice and guidance to individuals and would like to refresh your skills and knowledge or for individuals that would like to progress into an advisor role in sectors such as careers advice, customer service, housing, learning or legal support.

This course will cover:
– How to develop communication techniques to enable effective delivery of advice and guidance
– How to manage interactions and record information sufficiently
– How to manage challenging interactions when providing guidance

Level 2 Award in Information, Advice and Guidance

New dates coming soon!

Venue: Online via Google Classroom/Meet ( Internet access required)

To register your interest for future courses – REGISTER HERE
t:07951 149695

Registration deadline: Closed


This course is free for those who meet all the following funding requirements :

– you have lived in the UK or EU for at least the last three years or you are a family members of a UK/EEA national and fulfil certain requirements (discussed at your assessment)

– you live in a London /Greater London Borough

– you are not in full time education

– you have not achieved this qualification before

– you are aged 19 or older on 31st August 2021

*All Ukrainian adults and their family members supported through the Ukraine Family Scheme and Ukraine Sponsorship Scheme are immediately eligible for FE 19+ funding and are exempt from the 3-year residency requirement as per the current AEB funding rules.

Worth sharing.